Shipping Policy
Shipping Policy
Thank you for shopping with us! We strive to provide a seamless and efficient shopping experience. Please take a moment to read our shipping policy to ensure a smooth process when placing your order.
Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Orders placed on weekends or public holidays will be processed the following business day.
- Please note that during peak times (such as holidays or sales events), processing times may be longer.
Shipping Rates & Delivery Times
Shipping rates and delivery times are calculated at checkout based on your shipping address.
- Standard Shipping: Typically arrives within 5-7 business days.
Please note that delivery times are estimates and are not guaranteed. Factors such as weather, customs delays, and local postal services may affect the final delivery time.
Shipping Costs
Shipping costs are determined based on the weight of your order and the delivery address. Shipping fees will be calculated and displayed at checkout before you finalize your purchase.
- International Shipping: We currently ship to select countries. Shipping rates for international orders will be calculated at checkout.
International Shipping
We are pleased to offer international shipping to most countries. International customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in your country.
- Estimated Delivery Time: International orders typically arrive within 7-21 business days depending on your location.
- Please allow additional time for customs processing, which may cause delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the provided tracking number through the carrier’s website.
If you have not received tracking information or if your tracking status seems incorrect, please contact our customer support team, and we’ll be happy to assist you.
Address Accuracy
Please ensure that your shipping address is correct and up to date before completing your order. We cannot be held responsible for delays or lost packages due to incorrect addresses. If you notice an error in your shipping address after placing your order, please contact us immediately, and we’ll do our best to assist you in making corrections before the order ships.
Lost or Damaged Shipments
We take great care in packaging and shipping your items, but sometimes things happen! If your order is lost or damaged in transit, please contact us as soon as possible. We will work with the carrier to resolve the issue. If your order is deemed lost or damaged, we will offer you a replacement or refund depending on the circumstances.
Customer Support
If you have any questions about our shipping policy or need assistance with your order, please don’t hesitate to contact our customer support team at Gamecosmetixhelp@gmail.com .
Thank you for choosing Gamecosmetix! We appreciate your business and look forward to serving you again soon.